Privacy Policy

Who we are

Our website address is: https://serveonehaiti.org/.

This Privacy Policy explains how Serve One, through GiveWP (“we” or “us”) collects, uses, shares and protects personal information. We respect the privacy of every individual who visits our website and/or makes a donation. This Privacy Policy is our commitment to transparency in communicating how we collect, use, and disclose your personal information as well as the choices you have with respect to such information.

Information We Collect

Donors – We ask for your information, which may include your name, email address, physical address, phone number, and credit card information, to enable us to create an account for you and process your donation. By voluntarily providing us with this information, you represent that you own and consent to our use of such personal data.

Website Visitors.  We may collect your name, email address, physical address, and phone number if you provide it to us when visiting our website, including in connection with a contact request. In addition, we also collect information such as web server logs, internet protocol (IP) addresses, browser type, or other statistical information as part of aggregated data.  We use aggregated data to help us gather statistical information about the visitors to our Website and how they use the Website on an anonymous, aggregate basis. However, we will not associate this data with your personally identifiable data unless required to do so to cooperate with law enforcement activity or other governmental request or to comply with law.  We may use this information to gain a better understanding of the users of our Website and to improve our Website.

Third Party Providers – We may share your information with third party providers that provide services on our behalf. These companies may assist with processing credit card payments and provide customer support. Third party providers may only process personal information pursuant to our instructions, and in compliance with this Privacy Policy and other applicable regulations.

How We Use Your Information

We use the information we collect about you in the following ways:

• To respond to any requests from you, including those regarding donations and support.
• To provide you with email or newsletter updates.
• To provide you with information logs associated with the use of our Services.
• To contact you regarding functionality changes to our Services or Website.
• To develop new features and functionality to our Services and Website.
• To collect payment for your Donations via PayPal or Stripe
• To diagnose problems.
• To find and prevent fraud.
• To carry out other purposes as disclosed to you through the Website, or found in terms or an agreement between us and you.
• Process for other purposes for which we obtain your consent.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Cookies

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

How long we retain your data

For users that register or make a donation on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site or have made a donation you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.